Correspondence Management

Have you ever stumbled upon an important document, paper or electronic, wandering around the organization without a clear indication of its origin or to whom it was addressed? Or have you endlessly searched your email, looking for an important letter from the IRS, wondering when it arrived and if you forwarded it to anyone?

OWIS Correspondence Management System puts an end to looking for a needle in a haystack. Our advanced system allows you to organize and standardize the way your company communicates, internally and externally. Regardless of whether it is paper documents or emails, you will have full control and a detailed overview of communication inside and outside the organization.

You can declutter all forms of correspondence – from emails and paper to faxes. Our system streamlines communication processes and stores key document information, significantly improving your company's efficiency and responsiveness.

Searching for documents often looks like looking for a needle in a haystack. We literally understood that and decided to show briefly what the possibilities of the OWIS system are.

The three main benefits of using an OWIS system for correspondence management

A simple document repository

The OWIS correspondence management system collects documents from various sources and media, determines their origin, collects key information and conveniently stores them in a single repository, regardless of their current status and flow. Of course, it can also be connected to existing repositories.

(Re)Definition and (re)organization of the document management process

A properly implemented mail management system can provide an accurate description (OWIS configuration) of actual processes in daily work. The ability to modify the process on the fly is key in correspondence management - not only during process information gathering but also later, when employees rely on the system to understand it. As experienced developers and consultants in the field of general mail management solutions, we can help you successfully implement all these aspects.

Safety

Many companies manage the security of shared documents via email. The usual scenario is that email recipients have access, and editing documents is not possible if you are not among them. On the other hand, accidental receipt of a sensitive document happens more often than one might think.

In the OWIS system, document security is determined by company policies, not technical limitations. OWIS assigns different view/edit rights to different people, regardless of whether they participate in the process or not (eg management members may have view/edit rights even if they do not participate in the process).

OWIS blogs about correspondence management