JP BH Telecom

As the largest telecommunications company in the country, with over 3,000 employees spread across the country, BH Telecom faced complicated process communication and document management challenges. Before the implementation of the OWIS system, we spent a significant amount of time on the administration of the flow of documents through the organization, which slowed down our operations.

The start of our digital transformation with OWIS involved the implementation of seven key processes, including general mail, incoming invoices, and business travel and vacation process tracking with all information about the same. Today, thanks to OWIS, we have over 30 processes integrated into the system. OWIS enabled us to integrate documents, information, flows and other systems, effectively orchestrating the entire work process within the company.

One of the biggest advantages was the elimination of paper flow in our internal communication. Now, communication between different organizational units is fully digitized, which significantly reduced the time required for administrative tasks and increased overall efficiency. In addition to the above, full integration with all BH Telecom systems was carried out to ensure that the information contained in the OWIS system is transferred automatically to other systems.

The OWIS system has enabled us to become more agile and productive, focusing on core business activities instead of administration. We recommend OWIS to all large companies that want to improve their processes and achieve greater operational efficiency.

Ante Brkić, Chief Information Officer

The implementation of OWIS in Violeta helped us to transform the tedious manual processing of accounts payable into a digitized process with strong control and proper monitoring. Simplification of the process and its implementation in OWIS enabled the key actors of the process to access all relevant information, documents and deadlines. The system has proven to be efficient, easy to use and - above all - simple to set up, and sufficiently flexible to support our ever-changing business environment.

Jaffa Crvenka

Jaffa Crvenka, as one of the largest manufacturers of confectionery products in Serbia, had clear and simple processes for handling incoming invoices and written contracts. However, in practice, the implementation of these processes encountered problems with monitoring and execution, because the monitoring was done mostly manually and with the support of different information architectures. OWIS helped us simplify the flow of documents through the implementation of already designed processes into one information system, together with rules for processing incoming invoices and digitizing paper documents. The result is a system-driven organization where all information is available to key stakeholders and all scanned documents are available to decision makers.

Samir Eljazović, Co-Founder & CEO

The Klika company is committed to proactively improving its own processes in order to provide better services to its clients. In the process of achieving true quality, in 2021 we started the process of globally recognized certification of our information security management systems and quality management systems. By certification according to the ISO 9001 and 27001 standards, we have proven that our systems are excellently implemented, and in this way our clients, partners and employees worldwide can have complete confidence in the quality and information security of our systems. OWIS enabled us to generate all new documented information within the system, respecting the requirements of the mentioned ISO standards, which in the past had to be done manually and took a lot of time. In addition, OWIS enabled the implementation of clearly defined procedures for processing invoices, in addition to the existing accounting system. Not only did we simplify invoice processing using automated document generation based on our own forms - we were able to generate all the information within the system that previously also had to be done manually. OWIS now helps us focus on important aspects of our work, leaving the monotony of manual processing behind.

Ivana Pavlović, Head of Accounting Department

Before OWIS, we had an idea of ​​what our processes for processing incoming invoices and contracts should look like. With OWIS, we finally managed to put that idea into practice, ensuring that these processes are followed in accordance with the company's policy. Implementing a flexible system like OWIS has helped us shape our processes to our needs and given us the opportunity to ensure they are being followed as prescribed.

Troels Roar Meier, CEO

At the beginning, we automated the delivery process with OWIS, integrating it with our ERP system e-conomic and automating the shipping and tracking processes with a real-time interface to DHL and UPS. This saves about 10 minutes of work for each processed order.

Peter Markvardsen, Partner

Using OWIS, we were able to implement our entire case flow and track them accordingly. OWIS enables us to effectively collaborate and cross-check the work done within the organization.

Emir Bilalović, IT Project Manager

By implementing OWIS, we were able to establish control over administrative processes, simply by creating different types of workflows for our mail register and accounts, as well as for donations, write-offs of fixed assets and requests for approval of services rendered.

Riccardo Simonelli, Integrated Project Team Leader

We were looking for a configuration management tool that could meet our stringent requirements in terms of assigning a unique ID number to documents, approving documents through workflows, archiving and sharing documents. With OWIS, we got exactly what we were looking for.

Anders Friis Liechti, SVP IT

OWIS has proven to be a powerful and flexible system for managing workflows. The initial establishment of the process lasted only a few days and soon we received a complete prototype of a real, functional system.

Kenny van Halderen, Chief Operations Officer

OWIS helped us digitize our operating procedures and inspired us to create many more. This is because OWIS really works and is easy to use, which is a must for those who - like me - are not the most skilled with software, but it is also suitable for experts - I'm sure of that.

Sarajevo International Airport

Our organization has extensive experience in using various document management systems. However, the OWIS system offered us a complete solution that we did not find in the previous systems we used. While previous solutions focused exclusively on document management, OWIS went a step further, enabling real integration into our business processes. The OWIS philosophy, which directs items through processes, enabled us to easily implement a system where information is clearly structured, along with all steps in the process and responsible persons. With the implementation of OWIS, document management has become a key factor in improving our business, increasing efficiency and reducing administrative burden. Now our processes are better organized, information is easily accessible and clearly structured, and employees have a clear picture of their tasks and responsibilities. Thanks to OWIS, we were able to transform our operations and achieve significant operational improvements. We recommend OWIS to all organizations looking for an efficient solution for managing documents and business processes. For us, OWIS has become a necessary tool for efficient and reliable business.

JP Autoceste FBiH

As a company that deals with the construction and maintenance of highways in the Federation of Bosnia and Herzegovina, we face complex challenges in document management. Our organization encompasses various segments, from standard public company operations, to construction projects, which are extremely extensive due to the capital-intensive nature of the work and the need for balancing between various stakeholders, including state institutions, creditors, contractors and employees.

The implementation of the OWIS system enabled us to effectively cover all processes that require documentation. OWIS has structured our processes, allowing employees to focus on their tasks instead of administration. Digitization and automation of the document management process significantly reduced the administrative burden and accelerated the flow of information.

In addition to standard administrative procedures, the OWIS system is also implemented in the part of project documentation monitoring of our company, documentation of construction projects, and communication between investors, supervision and contractors in the part of project documentation.

Now we can coordinate work between different stakeholders more efficiently, ensure transparency and reliability of information and make decisions faster. OWIS has become a key tool in our day-to-day business, allowing us to focus on the main goals of building and maintaining road infrastructure.

We recommend OWIS to all companies facing challenges in document management, especially in sectors where efficiency and accuracy are key to success.