A young boy asked why his mother always cut the fish in half before frying it, and was told it was what her mother did as well. He went to his grandmother and received the same answer. When he asked his great grandmother, she revealed that she originally had cut the fish to fit it in her small frying pan.

Implementing a technology solution in any organization can be a challenging task, especially when the expectations of the client and the reality of the solution are not aligned. Clients often have unrealistic expectations of what a technology can do for them, seeing it as a magic solution to all their problems.

Have you ever wondered how some tasks in your company always seem to get done smoothly, while others are a constant struggle? The truth is, many businesses have workflows in place, even if they don't realize it. These workflows are a set of rules and procedures that dictate how tasks are accomplished and information is shared.

When implementing OWIS, it's not uncommon for customers to come forward with requests. However, a common problem faced by implementers is that customers tend to present solutions they envision, rather than clearly communicating their underlying problems. As a result, implementers often find themselves trying to fit square pegs into round holes, implementing solutions that may not be the best fit for the problem at hand.

In most organizations, there are a variety of tasks that are important but not directly related to the core business activities. These tasks, such as expense reports, procurement requests, and invoice management, can be time-consuming and lead to confusion and errors. Without a centralized system to manage these tasks, delays and inefficiencies can occur, ultimately impacting the organization's success.

Automation is one of the most cost-effective strategies for any organization. The process of automatization is as effective as it is simple. Documents that once took days of prep time can now be done in a matter of seconds.

Introducing changes in working methods often seems like a difficult and unnecessary endeavor, especially if current practice does not seem to be causing problems. Why change something that works? What is often neglected are the actual costs of day-to-day repetitive activities. The processing of incoming invoices is certainly one of such activities in most organizations, entailing a series of costs that are hard to notice at first glance.

Order management process is what makes or breaks any eCommerce company. Aspects of this process touch on every other aspect of business. Customer makes an order on the website, it goes through an ERP system, everything needs to be coordinated with suppliers, processed, shipped… Actually, there is not a single instance in a lean eCommerce company that does not play a role in order management process.

Even the simplest task may seem an insurmountable obstacle when the volume of work increases. At first look, correspondence seems to be a fairly simple process: you receive an email, you reply. However, a few months later, when you try to find that specific item of correspondence, you can easily end up spending quite an amount of time looking for it...

Sometimes a company is not a good fit for a workflow system (yes, that too is possible). Their business model might be slightly loose and there actually is no need for structure, everything works just fine as it is...